1. Introduction

Spurkcrowd ("we," "us," "our," or "the Platform") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") and use our crowdfunding and fundraising services, including creating campaigns, donating, or sharing campaigns with friends, supporters, and the public.

By using the Site, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not use the Platform.


2. Information We Collect

We collect information you provide directly to us and certain information automatically when you use the Site.

A. Information You Provide

CategoryExamples
Account InformationName, email address, password, username, profile photo (optional).
Campaign InformationCampaign title, story, images, videos, fundraising goals, beneficiary information, payout details, and bank account information.
Donor InformationName, email address, billing information, donation amount, and payment details processed by third-party payment providers.
CommunicationsSupport requests, messages, survey responses, feedback, and customer service interactions.
Verification InformationGovernment-issued ID, proof of address, or business verification documents where required for compliance or fraud prevention.

B. Automatically Collected Information

When you access the Site, we may automatically collect:

  • Device information such as IP address, browser type, operating system, and device identifiers.

  • Usage information such as pages viewed, campaigns visited, donation activity, clicks, shares, and session duration.

  • Cookies, local storage, and similar technologies used for analytics, security, and user preferences.


C. Information from Third Parties

We may receive information from:

  • Payment processors such as Stripe and PayPal.

  • Social login providers such as Google or Facebook.

  • Fraud prevention and identity verification services.

  • Analytics and advertising providers.

We do not receive or store full payment card numbers.


3. How We Use Your Information

We use your information to:

PurposeLegal Basis
Provide and manage the Platform, campaigns, donations, and payoutsContract performance
Communicate with users regarding updates, receipts, security alerts, and supportContract / Legitimate interest
Prevent fraud, abuse, money laundering, and illegal activityLegal obligation / Legitimate interest
Improve the Platform, features, performance, and user experienceLegitimate interest
Send promotional or educational communicationsConsent / Legitimate interest
Comply with legal obligations and law enforcement requestsLegal obligation

Campaign Sharing

When you publicly share a campaign, visitors may view campaign details including title, story, images, fundraising goals, and public donor activity.


4. How We Share Your Information

We do not sell personal information.

A. With Other Users

  • Campaign Owners may see donor names, donation amounts, and donor messages unless donations are anonymous.

  • Donors may see public campaign details and organizer information chosen for display.

  • Public campaign pages may display campaign stories, media, progress, donor counts, and fundraising goals.


B. With Service Providers

We may share information with trusted providers that help us operate the Platform, including:

  • Payment processors

  • Cloud hosting providers

  • Analytics providers

  • Fraud detection and compliance providers

  • Email and notification services

These providers are authorized to use information only as necessary to provide services on our behalf.


C. Legal and Safety Reasons

We may disclose information if necessary to:

  • Comply with laws, regulations, subpoenas, or legal requests.

  • Protect the safety, rights, and property of Spurkcrowd, users, or the public.

  • Investigate fraud, abuse, violations, or security issues.


D. Business Transfers

If Spurkcrowd is involved in a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction.


E. With Your Consent

We may share information for additional purposes when you explicitly consent.


5. Data Retention

We retain information as long as necessary to provide services and comply with legal obligations.

We may retain information for:

  • Tax and financial compliance

  • Fraud prevention

  • Dispute resolution

  • Enforcement of Terms of Service

Public campaign pages and donation records may remain archived for compliance, audit, or transparency purposes.


6. Your Privacy Rights

Depending on your location, you may have rights including:

RightDescription
AccessRequest access to personal information we hold.
CorrectionCorrect inaccurate information.
DeletionRequest deletion of personal information where legally permitted.
RestrictionRestrict processing under certain conditions.
PortabilityReceive your data in a portable format.
ObjectionObject to certain types of processing.
Withdraw ConsentWithdraw previously given consent.
ComplaintFile a complaint with your local data protection authority.

We may verify your identity before processing requests.


7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain login sessions

  • Remember preferences

  • Analyze platform usage

  • Improve security and fraud prevention

You may disable cookies through your browser settings, but some features may not function properly.

Analytics

We may use services such as Google Analytics to understand Site usage and improve performance.

Do Not Track

Our Site currently does not respond to browser “Do Not Track” signals.


8. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

  • SSL/TLS encryption

  • Access controls

  • Secure infrastructure

  • Monitoring and vulnerability testing

However, no online service is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials.


9. Children’s Privacy

Spurkcrowd is not intended for children under 13 years old (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children.

If you believe a child has submitted personal data, contact us immediately.


10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices, policies, or content.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

We may notify users by:

  • Posting updated policies on the Site

  • Updating the Effective Date

  • Sending email notifications for material changes

Continued use of the Platform after updates constitutes acceptance of the revised policy.


12. Contact Us & Data Protection Officer (DPO)

For questions regarding this Privacy Policy or data protection matters, contact:

Spurkcrowd Support
Email: privacy@spurkcrowd.com
Website: spurkcrowd.com